Privacy Policy

Who we are

Infyntra Solutions (https://www.infyntrasolutions.com) provides web development, AI solutions, digital marketing, SEO, and cloud services to businesses in the United Kingdom. For privacy enquiries, contact Infyntrasolutions@gmail.com.

What data we collect

When you use our contact form, we collect the information you provide — typically your name, email address, phone number (if supplied), and message content. We may also collect basic technical data such as browser type and page visits through cookies or similar technologies if you accept optional cookies.

How we use your data

• To respond to enquiries and provide quotes or consultations
• To deliver services you have requested
• To improve our website and understand how visitors use it (with consent)
• To comply with legal obligations where required

We do not sell your personal data. We only share information with trusted processors (such as email or hosting providers) needed to operate our business, under appropriate agreements.

Legal basis (UK GDPR)

We process personal data on the basis of: (1) your consent when you submit a form or accept cookies; (2) legitimate interests in responding to business enquiries; and (3) contractual necessity when you become a client.

Cookies

Essential cookies are required for the site to function (for example, remembering your theme preference or cookie choice).

Optional cookies may be used to understand site usage. You can choose "Essential only" or "Accept all" via the cookie banner. You can change your mind by clearing site data in your browser.

How long we keep data

Enquiry messages are kept for as long as needed to respond and for a reasonable period afterwards (typically up to 24 months) unless you become a client, in which case records are retained as required for the service and accounting purposes.

Your rights

Under UK data protection law you have rights to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability where applicable. You may also withdraw consent at any time. To exercise these rights, email us at Infyntrasolutions@gmail.com. You may lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

International transfers

Some service providers we use may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place as required by UK GDPR.